Repairs

 

At Barry’s, we offer in house services for every aspect of your jewellery needs. Our in-store goldsmiths do all on-site repairs.

All work is done on premises in both our Burlington and Hamilton jewellery store locations and your satisfaction is guaranteed.

 

Appraisals

Every engagement ring purchase from Barry’s comes with a complimentary appraisal completed by our in-house gemologist. If you have a piece of jewellery you are looking to have appraised, we have an on-site gemologist at our Hamilton location you can arrange an appointment with at 905-575-4415 or we host an appraisal clinic every 3rd Saturday of the month from 11am-4pm out of our Burlington location. Email info@barrys.ca to verify dates.

 

Resizing

With every ring purchased from Barry’s you will receive a complimentary one-time resizing. All other ring resizing cost varies depending on the piece of jewellery, sizes needed up or down, karat weight and metal colour. Please visit one of our locations to receive an estimate quote. Time frame is up to 10 days.

 

Custom Designs

Have an idea in your head you want to bring to life? We can help with that! Our expert jewellers and goldsmith will work with you to create a custom piece of jewellery. Visit one of our locations or email info@barrys.ca to get started.

 

Buy Gold

Looking to sell your gold jewellery? Visit our gold buy website for details: www.goldbuyers.barrys.ca

 

Set Diamonds

Have your own diamond, but want to set it into a new piece of jewellery? We can set your diamonds on-site. Inquire to info@barrys.ca about this service.

 

Re-rhodium Plating

Over time your white gold will begin to look dull from your natural skin oils, hand lotion and soaps. It is suggested to re-rhodium plate your white gold rings every 6-12 months to bring back it’s original shine. That is why with every engagement ring purchase from Barry’s we offer your first re-rhodium plating free!

 

Diamond Trade-In Policy

Your diamond may not always be forever. This is why we offer a lifetime diamond trade in policy on your diamond purchase from barrys.ca.

This enables you to trade in or upgrade your diamond for a larger or higher quality stone and get a 100% credit* of your original diamond purchase. The only condition necessary is that that the new diamond you are purchasing must be at least 100% greater in value than your original diamond.

*The diamond being upgraded must be in its original condition free of any chips or scratches, and also must be accompanied by it’s original GIA or AGS laboratory report. Questions? Please contact us at 1-866-855-6678 or info@barrys.ca

 

Lifetime Engagement Ring Warranty

Every diamond ring we sell is manufactured under the tightest quality control standards and is carefully inspected prior to shipment. Most of these rings require very little to no maintenance at all, outside of general cleaning or a periodic prong check.

We stand behind every ring we sell which is why we offer a lifetime warranty with every diamond ring purchase. In the unlikely event there is ever a problem with your ring, you can bring it or mail it to our store for inspection. If the problem is deemed to be caused by a manufacturer defect, we will make the necessarily repair free of charge. If it is deemed the problem was caused by normal wear and tear, then we will only charge you our cost for any materials (metal, diamonds, etc) needed to make the repair.

Please note that the center diamond in any engagement is not included in our engagement ring warranty. Although diamonds are the hardest substance on earth, it is still possible to break or chip a diamond if struck with enough force at the right angle. We recommend all our customers take an insurance policy on their ring which covers loss/breakage to the center diamond, as well as loss or theft of the ring as a whole. For any further questions or to take advantage of your lifetime warranty on a ring purchased from us please contact us at info@barrys.ca or 1-866-855-6678

 

Returns & Exchanges

Returns or Exchanges are accepted 30 days after purchase or delivery. You must include the original packaging, invoice and a return or exchange number. No refund or return will be issued for designer settings or designer bands, any sale merchandise, engraved or customized merchandise, special order merchandise or ‘out of stock’ merchandise. The item must also be in the condition in which it was received.

**Designer means any ‘brand’ we carry such as Tacori, Hearts on Fire, Crown Ring, Gabriel & Co, Carlex, Noam Carver, Scott Kay, Maple Leaf Diamonds, Lazare, Christopher Designs, Nova Diamonds or Lafonn.

 

Insurance

Accidents happen and we know losing your engagement ring can cause some serious heartache. Barry’s offers a little peace of mind with insurance coverage on your engagement ring or fine jewellery in the event anything should happen to it. See store for more details.

 

Financing

Currently is only eligible to in-store customers. We offer interest free financing if your purchase is paid off within six months! Visit Barry’s today for more details.

 

Engagement Ring Layaway Plan

Barrys is pleased to offer a layaway plan for engagement rings and other fine jewellery. Our in-store Jewellery layaway plan allows you to make up to 6 monthly payments in order to purchase an engagement ring or other piece of fine jewellery.

Here are the terms of our Layaway Plan: 1. A 25% deposit is required as a down payment on all layaway purchases. 2. A minimum purchase of $1,000 is required to use our layaway plan. 3. We will hold your layaway item for a six months maximum period. Extended terms are available on certain items. Please call 1-866-855-6678 or email info@barrys.ca to make special arrangements. 4. Once we receive your deposit, we will secure your order and you can easily access your account online to make future payments at any time.